Shipping Policy

• Order Dispatch Time Frame

  Orders are typically dispatched within 6-7 business days from the date of order confirmation. While we prioritise swift processing, customised or made-to-order items may occasionally experience delays. Our support team will keep you informed of any deviations from the standard dispatch timeline.

• Delivery Partners (India)

  Love Pangolin partners with trusted delivery services including Delhivery, FedEx, Blue Dart, DTDC, and DHL for secure and efficient order delivery within India.

• International Delivery

  We proudly offer international shipping. For deliveries outside India, we collaborate with renowned international courier services such as DHL, ensuring reliable and timely delivery.

• Delivery Timelines

  Delivery times vary based on your location. All orders are dispatched from our warehouse in Gujarat, India. Estimated delivery times will be provided upon order confirmation. Please note external factors such as natural disasters may impact delivery.

• Order Tracking

  Once your order is dispatched, you will receive a tracking number via email to monitor your shipment's status.

• Delivery to Unserviceable Locations

  If we are unable to deliver to your address due to remoteness or service limitations, we will promptly notify you and initiate a refund as per our refund policy.

• Incomplete or Incorrect Information

  It is your responsibility to provide accurate delivery details. Love Pangolin is not liable for delays or non-delivery arising from incorrect or incomplete information.

• Failed Delivery Attempts

  Our delivery partners attempt delivery up to three times. If unsuccessful, the shipment will be returned to our facilities. Re-dispatching may incur additional shipping charges.

• Addressing Delivery Concerns

  Resolve delivery issues by contacting our courier partners directly using their customer service numbers or visiting their official websites

  • Blue Dart Express: www.bluedart.com
  • Delhivery: www.delhivery.com
  • FedEx: www.fedex.com
  • India Post: www.indiapost.gov.in

Love Pangolin retains the right to modify any policy terms and conditions at its discretion.